Tuesday, 14 February 2012


Damages: What to expect when you’re moving?

Besides having a mover pack up your belongings and selling them on E-bay, damages are the biggest fear when choosing to move your home or office.

Even the best movers can cause damage or scratches to your property when moving. Since home owners insurance doesn’t usually cover your items while in transit, it is so important that you choose your mover carefully, ask lots of questions and get things in writing. You need to know: Who is responsible for payment or replacement of furniture if it is damaged in the move? Does the mover pay for damages to items that we packed or they packed?

According to the Canadian Association of Movers, the liability for loss or damage is shared between the consumer and the mover. By law, a mover’s liability is only 60 cents per pound per article moved and the consumer assumes the rest of the risk. This is not something many consumers know.

The CAM says, “This means that for a 50-pound TV the mover’s liability is $30. This coverage is obviously not sufficient to protect the customer. Your household goods, on average are worth $10 per pound or more. A reputable mover will offer to accept the customer’s risk for a fee or include this coverage in the price of the move.” Make sure you clearly understand what you are getting and that it covers your needs and protects your belongings.


Get all your agreements in writing.

Choose your mover carefully and get lots of references.

By: Sharon Osvald and Andrew Brown


  1. That is one main reason why i dread hiring external movers to do the job for me. I would rather pay a few trusted friends and relatives to help during my moving-out phase. However, not everyone is willing and sometimes you just have to rely on vendors. When doing so, always ensure you hire only services that you obtain from credible sources and not from some random ads you see at the bus stands. They are the ones transporting your goods from your house into the truck to the storage and new home, thus get the best people.

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